FREQUENTLY ASKED QUESTIONS
Yes, we strive to ensure that the product you receive matches the image shown on our website. However, please note that slight variations in color or minor details may occur due to factors such as lighting and screen resolution.
Once you have completed your purchase, we will send a sales receipt to the email address you provided during the checkout process. Please check your email inbox, including your spam or junk folder, for the receipt. Additionally, you can also log into your account on our website and navigate to the "Order History" section to view and download your sales receipt.
To initiate a return, please follow these steps:
1. Check our website for detailed return policy information to ensure your item is eligible for return.
2. Contact our customer support team either through email or phone to notify them about your intention to return the item.
3. Our customer support team will guide you through the return process and provide you with a return authorization, if applicable.
4. Package the item securely, preferably in its original packaging, and include any accessories or documents that came with it.
5. Attach the return label provided by our customer support team, if applicable.
6. Ship the item back to us using a reliable and trackable shipping method. Retain the tracking number for reference.
7. Once we receive the returned item and verify its condition, we will process the refund according to our return policy.
Please note that specific details and requirements may vary depending on the nature of the item and our return policy.
We strive to restock popular items whenever possible. However, the availability of restocking depends on various factors, including supplier availability and demand. We recommend keeping an eye on our website or subscribing to our newsletter to stay informed about restocks and new arrivals.
We offer shipping to various locations worldwide. During the checkout process on our website, you will be prompted to enter your shipping address. Simply provide the necessary information, including your desired shipping destination, and we will deliver your order to that address. Please note that shipping fees and delivery times may vary depending on the destination.
CONTACT US FOR ANY QUESTIONS
Any questions [email protected]